Refund and Returns Policy

1. Return Condition: Items must be returned in their original, unused condition.
2. Timeframe: Customers have a 14-day window from the date of receipt to request a refund or return.
3. Refund Process: Refunds will be credited back to the original payment method upon receipt of the returned item.
4. Return Shipping: Customers are responsible for return shipping costs unless the received item is damaged or incorrect.
5. Exceptions: Customized items are not eligible for return or refund.
6. Contact Information: To initiate a return or refund, please contact us at (509) 670-6722

Thank you,

Magic Souls Team